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Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide to us, including:

• Account Information: Username, email address, and password when you create an account
• Profile Information: Any additional information you choose to add to your profile
• Content: Information and content you submit, upload, or share through Scout
• Communications: Messages you send to us or other users through our platform
• Support Requests: Information you provide when contacting customer support

1.2 Information We Collect Automatically

When you use Scout, we automatically collect certain information:

• Usage Data: How you interact with our service, features used, and time spent
• Device Information: Device type, operating system, browser type, and version
• Log Data: IP address, access times, pages viewed, and referring URLs
• Location Data: General location information based on IP address
• Cookies and Tracking: Data collected through cookies and similar technologies

1.3 Information from Third Parties

We may receive information about you from third-party services if you choose to connect them to Scout, such as social media platforms or authentication providers.

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Data Types Used	Legal Basis
Provide and maintain our service	Account info, usage data, device info	Contract performance
Authenticate and secure accounts	Login credentials, device info	Contract performance
Improve and personalize Scout	Usage data, preferences	Legitimate interest
Customer support	Support requests, account info	Contract performance
Send important updates	Email address, account info	Contract performance
Prevent fraud and abuse	Usage patterns, device info	Legitimate interest

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

3.1 With Your Consent

We will share your information when you explicitly consent to such sharing.

3.2 Service Providers

We work with trusted third-party service providers who help us operate Scout, including:

• Cloud hosting and infrastructure providers
• Analytics and performance monitoring services
• Customer support platforms
• Payment processors (if applicable)

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

3.4 Business Transfers

If Scout is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legal or business purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You can request a copy of the personal information we hold about you and, where technically feasible, receive it in a portable format.

6.2 Correction and Updates

You can update your account information at any time through your profile settings or by contacting us.

6.3 Deletion

You can request deletion of your personal information, subject to certain legal exceptions.

6.4 Restriction and Objection

You may request restriction of processing or object to certain uses of your information.

6.5 Marketing Communications

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or updating your preferences.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use Scout
• Improve our service performance
• Provide security features

You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use some features of Scout.

8. International Data Transfers

Scout may store and process your information in countries other than your own. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children's Privacy

Scout is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

10. Third-Party Links and Services

Scout may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you of material changes through email or prominent notice in Scout
• Obtain your consent where required by law

12. Regional Privacy Rights

12.1 GDPR (European Union)

If you are in the EU, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

12.2 CCPA (California)

California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

13. Contact Us